EASY Return Policy
Returns and Exchanges
LA Wig Company would like to ensure that you are completely satisfied with your purchase and ask that you contact us immediately if you need to exchange an item. Please email us at [email protected]
and request a Return Authorization Number.
- The item must be returned in its original packaging and in factory condition.
- The item remains in new and as shipped condition.
- All label, tags and hairnet must be attached.
- Item cannot have any chemicals or hair products applied. No scent or odor must be detected.
Timing of Exchange/Returns
Please Email your Exchange/Return Request to [email protected] within 5 business days of receipt of the item to obtain a Return Authorization Number (RA). All returns must have the RA number visible on the outside of the box and a copy of the original Invoice with reason for return inside.
Your return shipment must be post-marked no later than 10 business days from invoice date. LA Wig Company is not responsible for loss of or damaged returned package in transit. Therefore, we recommend that the returned package is properly insured.
ALL exchanges/returns received without an RA number of shipped after 10 days of receipt will be refused or sent back at customer’s expense.
Terms of Exchange/Returns
· No restocking fees are applied for each return/exchange so long as it passes inspection and can be returned to inventory
· Customer is responsible for return shipping
· The following items are non-exchangeable/returnable: color rings, costume items, special ordered and discontinued/clearance sale items
· Express Shipping fees are non-refundable
· Items that do not pass inspection cannot be refunded or exchanged and will be returned to the customer.
Sulfate, paraben, MIT and sodium chloride free. A gentle lathering, color safe cleanser with hydrating technology. This gentle hydrating cleanser is infused with French Argan Oil to add incredible moisture into the hair eliminating any dry or brittle feeling. Leaves hair with a soft feel while keeping the color safe and hair shiny. 8.5oz
Human Hair Care. Sulfate, Paraben and Sodium Chloride Free. This creamy hydrating conditioner with French Argan Oil gently detangles while adding moisture to the hair, never weighing it down. This new technology is rich in vitamins and antioxidants to help strengthen dry and brittle hair while calming down dry, frizzy ends. French Argan Oil acts as a UV protector and free radical neutralizer to keep your hair looking naturally healthy.
Synthetic Hair Care. Regular cleansing with Fiber Love Shampoo restores the salon body and extends the life of synthetic wigs, toppers or hair extensions. Just like natural hair, synthetic hair requires special care to look its best. This exclusive Jon Renau formula is sulfate, paraben, MIT and sodium chloride free. Includes 2.5oz bottle
Synthetic Hair Care. This leave-in conditioner - specially formulated with paraben, MIT and sulfate-free ingredients - detangles as it restores the healthy shine of high quality synthetic hair. Includes 1 x 32 oz bottle
Human Hair Care. This deep penetrating Argan Mist will be instantly absorbed into your hair producing an incredible shine while adding elasticity and suppleness. Strengthens and conditions while reducing drying time.
Human Hair Care. Designed for customization of wigs in the Evolution Collection. Kit Includes: Jon Renau Pinking Shears, Tracing Pencil
Red & Blue Adhesive Liner Tape, 2oz Lace Let Go - Adhesive Remover, & Jon Renau Wide Tooth Comb
Human Haircare. Sodium chloride, paraben and MIT free. Perfect for making waves or refreshing curls. This adds carefree sea-kissed texture to your tresses without the sticky salt-spray effect.
All the human hair wig care products we recommend in one care kit. Includes: 8.5oz Argan Smooth Luxury Shampoo, 8.5oz Argan Smooth Luxury Conditioner, 4oz Blown Away Blow Dry Balm, 2oz Argan Smooth Treatment Mist, & Jon Renau Paddle Brush
All Synthetic Fibers and Human Hair Care. This dry shampoo volumizes fine hair by absorbing oils that compress hair at the root and adding micro-texture to each strand, creating lift, and body. It also improves grip for clip-in easiPieces and toppers and tones down the luster of synthetic hair.
Lace Let Go is used for gentle removal of adhesive or tape from a wig or hair system. 2oz bottle (for adhesive remover)
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