EASY Return Policy
Returns and Exchanges
LA Wig Company would like to ensure that you are completely satisfied with your purchase and ask that you contact us immediately if you need to exchange an item. Please email us at [email protected]
and request a Return Authorization Number.
- The item must be returned in its original packaging and in factory condition.
- The item remains in new and as shipped condition.
- All label, tags and hairnet must be attached.
- Item cannot have any chemicals or hair products applied. No scent or odor must be detected.
Timing of Exchange/Returns
Please Email your Exchange/Return Request to [email protected] within 5 business days of receipt of the item to obtain a Return Authorization Number (RA). All returns must have the RA number visible on the outside of the box and a copy of the original Invoice with reason for return inside.
Your return shipment must be post-marked no later than 10 business days from invoice date. LA Wig Company is not responsible for loss of or damaged returned package in transit. Therefore, we recommend that the returned package is properly insured.
ALL exchanges/returns received without an RA number of shipped after 10 days of receipt will be refused or sent back at customer’s expense.
Terms of Exchange/Returns
· No restocking fees are applied for each return/exchange so long as it passes inspection and can be returned to inventory
· Customer is responsible for return shipping
· The following items are non-exchangeable/returnable: color rings, costume items, special ordered and discontinued/clearance sale items
· Express Shipping fees are non-refundable
· Items that do not pass inspection cannot be refunded or exchanged and will be returned to the customer.
Synthetic Hair Care. This leave-in conditioner - specially formulated with paraben, MIT and sulfate-free ingredients - detangles as it restores the healthy shine of high quality synthetic hair. Includes 1 x 32 oz bottle
10 Headliners per box
For great, all round cleaning performance that¾wonêt damage your hair system, Ghost Buster adhesive residue remover is the ideal choice. Tough on hair adhesive yet gentle enough to care for your hair, this is Pro Hair Labs most refined cleanser, and your perfect partner for¾perfectly clean hair systems. Ghost Buster adhesive residue remover contains no aloe or lanolin which is a cause of oil barriers. Oil barriers can create bonding issues between your hair unit base and your skin
1 1/8" Snap Lock Clips in size medium are the perfect hair clips for a secure fit of your wig or hair topper. Sew them into your wig and snap them to your own hair for a secure fit. Available four colors. 1.125" Clip with rubber bar. 4 Colors.
Snap Lock Clips (Tiny) add a secure fit to your wig or hair piece. Sew them into your wig and snap them to your own hair for a secure fit. Available in 4 colors. 0.875" Clip with rubber bar
24 Brushes per box in mixed White, Pink, and Blue colors.
Synthetic Hair Care. Regular cleansing with Fiber Love Shampoo restores the salon body and extends the life of synthetic wigs, toppers or hair extensions. Just like natural hair, synthetic hair requires special care to look its best. This exclusive Jon Renau formula is sulfate, paraben, MIT and sodium chloride free. Includes 2.5oz bottle
Jon Renau's nylon wig cap is a must-have for the most comfortable wig fitting. Most suitable for those with very short existing hair or a total hair loss. Perfect for daily wear. Indiviually wrapped mesh wig caps
Ghost Bond XL has been specially formulated to give exemplary moisture protection and a higher melting point than other hair adhesive products, Ghost Bond XL is the product you can trust to keep your cool, no matter how hot it gets
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