EASY Return Policy
Returns and Exchanges
LA Wig Company would like to ensure that you are completely satisfied with your purchase and ask that you contact us immediately if you need to exchange an item. Please email us at [email protected]
and request a Return Authorization Number.
- The item must be returned in its original packaging and in factory condition.
- The item remains in new and as shipped condition.
- All label, tags and hairnet must be attached.
- Item cannot have any chemicals or hair products applied. No scent or odor must be detected.
Timing of Exchange/Returns
Please Email your Exchange/Return Request to [email protected] within 5 business days of receipt of the item to obtain a Return Authorization Number (RA). All returns must have the RA number visible on the outside of the box and a copy of the original Invoice with reason for return inside.
Your return shipment must be post-marked no later than 10 business days from invoice date. LA Wig Company is not responsible for loss of or damaged returned package in transit. Therefore, we recommend that the returned package is properly insured.
ALL exchanges/returns received without an RA number of shipped after 10 days of receipt will be refused or sent back at customer’s expense.
Terms of Exchange/Returns
· No restocking fees are applied for each return/exchange so long as it passes inspection and can be returned to inventory
· Customer is responsible for return shipping
· The following items are non-exchangeable/returnable: color rings, costume items, special ordered and discontinued/clearance sale items
· Express Shipping fees are non-refundable
· Items that do not pass inspection cannot be refunded or exchanged and will be returned to the customer.
Versatile 3 -Way Spray is the latest in the hair spray technology. This unique product lets you decide what type of spray pattern and hold you want. Choose from light, medium or high hold depending on your styling needs. This humidity resistant, thermal friendly formula will never get sticky. Gives you the flexibility to brush through and restyle your hair as many times as you desire. 10oz.
All the human hair care products recommended by the Jon Renau experts in a convenient travel size kit. 5 pc kit -Argan Luxury Shampoo 2oz, Argan Luxury Conditioner 2oz, Heat Treat Thermal Spray 2oz, Argan Smooth Treatment Mist 2oz, JR- WC-WT
Human Hair Care. Sulfate, paraben, MIT and sodium chloride free. A gentle lathering, color safe cleanser with hydrating technology. This gentle hydrating cleanser is infused with French Argan Oil to add incredible moisture into the hair eliminating any dry or brittle feeling. Leaves hair with a soft feel while keeping the color safe and hair shiny.
Human Hair Care. Designed for customization of wigs in the Evolution Collection. Kit Includes: Jon Renau Pinking Shears, Tracing Pencil
Red & Blue Adhesive Liner Tape, 2oz Lace Let Go - Adhesive Remover, & Jon Renau Wide Tooth Comb
Sodium chloride, paraben and MIT free. Heat Treat Thermal Spray is heat activated and excellent when used with flat irons, curling irons, and hot rollers. This non-sticking thermal protectant and styling spray. 8.5oz
Jon Renau's 17" rubber mannequin head is perfect for storing and displaying our wigs. This mannequin is made from an extremely durable rubber and will not crack or break if it falls. (Available in White or Flesh color)
Human Hair Care. Paraben and MIT free. Our violet toning shampoo sustains beautiful blondes and removes brassiness and yellow tones while keeping hair radiant and clean
Synthetic Hair Care. This leave-in conditioner - specially formulated with paraben, MIT and sulfate-free ingredients - detangles as it restores the healthy shine of high quality synthetic hair. Includes 1 x 32 oz bottle
Human Hair Care. Sodium chloride, paraben and MIT free. Enriching shine and UV protection are perfect partners in this smoothing balm. It controls flyaways while shielding your hair's beautiful color.
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